To ensure a seamless and elevated dining experience, we kindly ask that you review the following policies prior to your visit. These guidelines help us preserve the refined ambiance, attentive service, and exceptional quality that define Chayz Lounge. 

​

We appreciate your understanding and look forward to welcoming you for an evening of flavorful dishes, handcrafted cocktails, and smooth, soulful jazz.​​

​​

Wait Time

Our dishes are freshly prepared to order to ensure the highest quality. While this may result in a slight delay, we appreciate your patience..

​

Minimum Purchase Requirement

To support the elevated ambiance and attentive service we strive to maintain, a minimum spend of $30 per person (excluding tax and gratuity) is required for parties of 1–4.

​

For groups of more than 4 guests, a $40 per person minimum spend applies (excluding tax and gratuity).

 

Should your total fall below the required minimum spend, the difference will be added to your bill.

​

Brunch Minimum Requirement

For Sunday Brunch, the minimum spend is $35 per person (excluding tax and gratuity) is required for parties of 1–4 

 

For groups of more than 4 guests, a $40 per person for parties larger than four. The live jazz experience is made possible, in part, by this required minimum spend.

​

On average, guests spend $50 per person during their time with us. The minimums in place help ensure that every guest contributes equitably to the boutique experience we’ve thoughtfully designed.

​

Gratuity

An 18% gratuity is automatically added to any on-site purchases, such as drinks or desserts. This amount is shared between our wait staff and bartender. If you feel inclined to leave an additional tip, it is always appreciated but never expected.

​

Food Allergies

All ingredients are not listed on the menu. Please inform your server of any allergies before placing your order, and we’ll do our best to accommodate your needs.

​

Beverages

All beverages, including soft drinks, are served as single servings—refills are not offered.

For your enjoyment and sustainability, we serve Vellamo natural spring water in elegant glass bottles as part of our commitment to quality and a refined experience.

​

Return & Exchanges

All dishes are made to order using premium ingredients, and beverages are prepared by our certified bartenders.

​

Once an order has been placed and prepared, it cannot be modified, canceled, or exchanged. Please order thoughtfully, as refunds will not be issued for changes of mind, items ordered in error, or dissatisfaction with a selection.

​

Brunch Timed Seating Policy

To ensure a seamless experience for all guests, we kindly ask that you be mindful of your time at the table, as additional reservations may be waiting to be seated.

​

Health & Safety

The well-being of our guests and staff is our top priority. If you’re feeling unwell, we kindly ask that you postpone your visit. Additionally, security cameras are in use throughout the venue to help maintain a safe and enjoyable environment for all.

​​

​