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At Chayz Lounge, the experience begins with intention. Every detail is crafted to please the senses. ​To ensure a seamless and elevated dining experience, we kindly ask that you review the following policies.​​

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TABLE SERVICE

We offer full table-service to enhance your experience. Our Chef’s Selections are thoughtfully prepared to complement the music and invite indulgence throughout the evening.

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MINIMUM SPEND REQUIREMENT

Chayz Lounge offers an intimate setting where guests are welcome to relax and enjoy their time without time limits.

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Because tables are reserved for extended stays and are not turned throughout the evening, a minimum food and beverage purchase applies per guest.

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A $40 minimum spend per person applies to parties of up to 4, and a $45 minimum spend per person applies to parties of 6 or more, excluding taxes, service charge, and gratuity.

 

If the minimum spend is not met, the remaining balance will be added to your bill. For additional details regarding group reservations, please review our Group Policies page.

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SERVICE CHARGE POLICY

An 18% service charge is applied to all guest checks.

 

This charge helps sustain the Chayz Lounge experience, including live music, attentive hospitality, and the thoughtful details that make each visit special.

Gratuities for your server and bartender are welcomed and greatly appreciated.

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TICKET & DINING POLICY

Ticket purchases cover the performers’ fee.  Food and beverage purchases support the operational costs of our lounge.

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WAIT TIME

All dishes are freshly prepared to order to ensure the highest quality. While this may result in a brief wait, we appreciate your patience.

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BEVERAGES

All beverages, including soft drinks, are served as single servings. Refills are not offered.

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For your enjoyment and sustainability, we serve Vellamo Natural Spring Water in elegant glass bottles as part of our commitment to quality and a refined dining experience.

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RETURN & EXCHANGES

Every dish is prepared to order using premium ingredients, and each beverage is crafted with care by our certified bartenders. As a small, boutique establishment, we must be mindful of waste and preparation costs.

 

Once an order has been placed and prepared, it cannot be modified, canceled, or exchanged. Refunds are not issued for changes of mind, ordering errors, or dissatisfaction with a selected item. We kindly ask that you order thoughtfully.​

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FOOD ALLERGIES

Not all ingredients are listed on the menu. Please inform your server of any allergies prior to ordering, and we will do our best to accommodate your needs.

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SEATING & TABLE SHARING

Seating is intentionally limited to preserve an intimate dining atmosphere. On occasion, seating may be cabaret-style, which may include table sharing.

 

If you are attending with guests whose tickets were purchased under different names, please text us at 803-563-8375, and we will do our best to seat your party together.

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For quick answers to common questions, please visit our FAQ page.

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We appreciate your understanding and look forward to welcoming you for an evening of flavorful dishes, handcrafted cocktails, and smooth, soulful jazz.​​

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POLICY ENFORCEMENT

Failure to meet posted minimum purchase requirements or refusal to settle the full balance due will be treated as non-payment.

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Management reserves the right to require immediate payment, refuse service, or take appropriate action when Dining Policies are not observed.

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For quick answers to common questions, please visit our FAQ page.

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We appreciate your understanding and look forward to welcoming you for an evening of flavorful dishes, handcrafted cocktails, and smooth, soulful jazz.

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