

Dining Policies
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At Chayz Lounge, the experience begins with intention and every detail is crafted to please the senses. Our small plates are intentionally portioned and thoughtfully composed, layered with care to create bites meant to be savored, delighting the palate and enhancing the soulful Chayz Lounge experience.
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To ensure a seamless and elevated dining experience, we kindly ask that you review the following policies prior to your visit. These guidelines help us preserve the refined ambiance, attentive service, and exceptional quality that define Chayz Lounge.
​Please note: Chayz Lounge is a 21+ venue for all Experiences, including our Sunday Jazz brunch.​
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OUR DINNER & SHOW EXPERIENCE
Our Dinner & Show tickets make it effortless. Tickets for select experiences include a dish from our Chef Selections menu, applicable taxes, and the smooth soulful jazz you love. One ticket. One unforgettable night.
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WAIT TIME
Our dishes are freshly prepared to order to ensure the highest quality. While this may result in a slight delay, we appreciate your patience.
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MINIMUM SPEND REQUIREMENT
Unless dinner is included with your ticket, a minimum spend of $35 per person applies to parties of 1 to 4, excluding tax and gratuity. If your total falls below this amount, the difference will be added to your bill.​
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Unlike our premium ticketed Experiences, ticket purchase is not required for Sunday Brunch. The live jazz is offered at no additional charge and made possible, in part, by the minimum spend.​
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For groups larger than 4, the minimum purchase requirement is $50 per person, excluding tax and gratuity.
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GRATUITY
An 18% gratuity is automatically added to every bill. This amount is shared between your server and the bartender. Our team relies on tips for their income, and the gratuity helps ensure they earn a fair, livable wage.
If you feel inclined to leave an additional tip for your server, it is always appreciated.​
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BEVERAGES
All beverages, including soft drinks, are served as single servings. Refills are not offered.
For your enjoyment and sustainability, we serve Vellamo natural spring water in elegant glass bottles as part of our commitment to quality and a refined experience.
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RETURN & EXCHANGES
All dishes are made to order using premium ingredients, and beverages are prepared by our certified bartenders.
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Once an order has been placed and prepared, it cannot be modified, canceled, or exchanged. We kindly ask that you order thoughtfully, as refunds will not be issued for changes of mind, ordering errors, or dissatisfaction with a chosen item.
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Brunch Timed Seating Policy
To ensure a seamless experience for all guests, we kindly ask that you be mindful of your time at the table, as additional reservations may be waiting to be seated.
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FOOD ALLERGIES
All ingredients are not listed on the menu. Please inform your server of any allergies before placing your order, and we’ll do our best to accommodate your needs.
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HEALTH & SAFETY
The well-being of our guests and staff is our top priority. If you’re feeling unwell, we kindly ask that you postpone your visit. Additionally, security cameras are in use throughout the venue to help maintain a safe and enjoyable environment for all.
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We appreciate your understanding and look forward to welcoming you for an evening of flavorful dishes, handcrafted cocktails, and smooth, soulful jazz.​​
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